Privacy Policy
Last updated:
1. Introduction & Overview
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use our Website and Mobile Application (collectively, the "Service") and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
2. Android Mobile Application Privacy
Specific rules for our Android Catalog App
Our Android Mobile Application is designed exclusively as a Public Product Catalog. We prioritize user privacy by strictly limiting data collection within the App environment:
- ✓No Accounts/Logins: You browse products without registration.
- ✓No In-App Purchases: No financial data or payment processing occurs.
- ✓No Personal Data Collection: We do not natively request your identity.
- ✓No Location Tracking: GPS and location services are never requested.
"Enquiry on WhatsApp" Feature
The App includes a button to redirect You to the WhatsApp application installed on Your device to facilitate direct inquiries. Interacting via WhatsApp shares your phone number and message details with us, governed by WhatsApp's privacy policy alongside our commitment to safe data handling.
3. Collecting and Using Your Data
Personal Data
While using Our Website or contacting us directly, We may ask You to provide Us with certain personally identifiable information, including:
- First name and last name
- Email address
- Phone number
- Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Website or App. It may include information such as Your Device's IP address, browser type, browser version, visited pages, time and date of visits, and basic diagnostic data.
5. How We Use Your Personal Data
- To maintain Service quality: Monitoring catalog performance and resolving technical issues.
- Contract fulfillment: Fulfilling product orders or quotes placed through direct inquiries.
- Communication: Reaching out via email, phone, SMS, or WhatsApp regarding support, catalog updates, or security notices.
- Business Transfers: Evaluating potential mergers, asset sales, or corporate restructurings.
6. Data Retention Policy
We retain Personal Data only for as long as necessary to fulfill legal obligations and support customer service inquiries:
Support & Inquiries
Retained up to 12 months from resolution to answer follow-up queries.
Server & Analytics Logs
Retained up to 12 months for operational security & diagnostic purposes.
7. Children's Privacy
Our Service is not directed to anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If You are a parent or guardian and become aware that Your child has provided Us with Personal Data, please contact Us immediately.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, feel free to reach out to our team:
Email Address
rktnbindia21@gmail.comAddress
3152/34, Beadon Pura, Karol Bagh, New Delhi-110005